These Terms of Service ("Terms") govern your use of the Amazing French Wines website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.
1. About Us
Amazing French Wines is a wine curation and retail business registered in France, operating from 12 Rue du Faubourg Saint-Honoré, 75008 Paris. For enquiries, contact us at [email protected].
2. Age Requirement
You must be of legal drinking age in your country of residence to purchase wine from us. In France, this is 18 years of age. By placing an order, you confirm that you meet this requirement. We reserve the right to request proof of age at any time, including upon delivery.
3. Products and Descriptions
We endeavour to describe our wines as accurately as possible, including vintage, appellation, producer, and tasting notes. However, wine is a natural product and individual bottles may vary. Tasting notes are subjective and provided for guidance only. Photographs are representative and actual labels may differ.
All wines are subject to availability. We reserve the right to withdraw any product from sale at any time without notice.
4. Pricing and Payment
All prices are displayed in Euros (€) and include applicable taxes unless otherwise stated. Delivery charges are calculated at checkout and displayed before you confirm your order.
We accept major credit and debit cards and other payment methods as displayed at checkout. Payment is taken at the time of order. For en primeur purchases, payment is taken at the time of order and wines are delivered upon release, typically 18–24 months later.
We reserve the right to change prices at any time. Price changes will not affect orders already confirmed.
5. Orders and Acceptance
Your order constitutes an offer to purchase. We are not obligated to accept any order. An order confirmation email acknowledges receipt but does not constitute acceptance. Acceptance occurs when we dispatch the goods and send a dispatch confirmation.
We reserve the right to refuse or cancel any order for reasons including pricing errors, product unavailability, suspected fraud, or failure to meet age verification requirements.
6. Delivery
We deliver to most countries worldwide, subject to local import regulations. Delivery timeframes are estimates and not guaranteed. We are not liable for delays caused by customs, weather, carrier issues, or other circumstances beyond our control.
An adult of legal drinking age must be present to receive deliveries. If no one is available, the carrier will follow their standard redelivery procedure. Risk of loss or damage passes to you upon delivery.
You are responsible for any customs duties, import taxes, or fees imposed by your country of residence. These charges are not included in our prices.
7. Returns and Refunds
Due to the nature of wine and food safety regulations, we can only accept returns for wines that are corked, faulty, or materially different from their description. Please contact us within 14 days of delivery with details and, if possible, photographs of the issue.
For faulty wines, we will offer a replacement or full refund at our discretion, including return shipping costs. Refunds are processed to the original payment method within 14 business days.
We cannot accept returns for wines that have been improperly stored after delivery, or for orders placed in error where the wine is not faulty.
8. En Primeur Purchases
En primeur wines are sold as futures — you are purchasing wine that has not yet been bottled. Delivery typically occurs 18–24 months after the vintage. En primeur purchases are non-refundable and non-cancellable once confirmed, as we are contractually committed to the producer.
In the unlikely event that an en primeur wine becomes unavailable, we will offer an alternative of comparable quality or a full refund.
9. Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of Amazing French Wines or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Amazing French Wines shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability for any claim shall not exceed the price paid for the product in question.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of France. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Paris, France, without prejudice to your statutory rights as a consumer.
12. Changes to These Terms
We may revise these Terms at any time by updating this page. The revised Terms will apply to all orders placed after the date of publication. We encourage you to review these Terms periodically.
13. Contact
For questions about these Terms, please contact us:
Amazing French Wines
12 Rue du Faubourg Saint-Honoré
75008 Paris, France
[email protected]
+33 1 42 00 00 00